Secrets Maroma - Friday April 5, 2019

Playa del Carmen, Mexico

WELCOME!

Welcome, Family and Friends! We are so excited to spend an extended weekend or week with you in sunny Mexico. Your presence means the world to us as we pledge our love to each other in paradise. 

Jennifer Brown, of The Vagablonde, a destination wedding travel agency, has been amazing with helping us with all the booking details. Jennifer (The Vagablonde) has worked with the hotel to secure a fabulous group rate with Secrets Maroma and will help all of our guests book their travel accommodations for our wedding on April 5, 2019. 

Should you have any questions related to traveling that are not answered on this site below, please contact Jennifer. You can email her at jennifer@vagablondetravel.com or call/text at 346-351-5739. Business Hours are 9am -4pm Monday thru Thursday.

We can’t wait for you to celebrate with us!!!

Please read to the very bottom, where you can book online into the wedding block!

Secrets Maroma

Harmonious. Sublime. Exquisite. ALL ADULT. ALL-INCLUSIVE

Carretera Federal 307 Chetumal- Cancun, Km 306.5 S/N Punta Maroma,
Playa del Carmen Solidaridad
Mexico 77710

Phone: (52) 984.877.3600 Fax: (52) 984.877.3641

Perfectly situated on the Yucatan Peninsula, Secrets Maroma Beach Riviera Cancun beckons along a shoreline recognizedas a ‘World’s Best Beach’ by the Travel Channel. This exquisite AAA Five Diamond resort boasts sublime ocean views from 75 percent of its non-smoking suites, as well as ground floor suites with direct swim-out access. Indulge in the privileges of Unlimited-Luxury® including 24-hour room service, limitless top-shelf spirits, pool and beach wait service and more. The pleasure continues with gourmet restaurants and exciting nightspots with the added bonus to explore nearby participating resorts with the Sip, Savor & See Dining Experience. Stay informed while you’re here with the SecretsResorts & Spas app featuring Unlimited Connectivity – free Wi-Fi, free calling to the U.S. and Canada and more. Guests can also tee off with complimentary greens fees at Grand Coral Riviera Maya or relax at the harmonious 13,000 sq. ft. Secrets Spa by Pevonia®, offering a plethora of restorative treatments. Secrets Maroma Beach Riviera Cancun –Harmonious. Sublime. Exquisite.

Hotel Features

UNLIMITED-LUXURY® INCLUSIONS

Learn more about the resort from their direct site HERE.

To be considered part of the Wedding Group, you must book through the group rates and not through any other method (even directly with the hotel). We have negotiated competitive group rates and secured a room block to make this as easy as possible. To participate in all of the wedding-related activities, you must stay at SECRETS MAROMA as part of the wedding group or there might be additional fees to come on property for the wedding or any private events.

IMPORTANT: If you would like to travel outside the indicated range or extend your stay at another resort please include information in the notes section or email Jennifer and we will gladly set you up with a package itinerary! The pre-negotiated package rates include hotel accommodations, hotel tax, housekeeping and bellman gratuities. Group amenities and terms and conditions have been included as well. Room categories are available on a first come, first serve basis within the block. Room rates are per person per night in USD and include all taxes and gratuities.

All rooms include

  • Four-poster king bed or two double beds
  • Private, furnished balcony or terrace
  • Hydrotub for two in every room
  • Concierge in every building
  • 24-hour complimentary room service
  • Secrets Box for private room service delivery
  • Mini-bar refreshed daily with soft drinks, bottled water, juice and beer
  • Complimentary Wi-Fi with Unlimited Connectivity
  • 42” satellite TV
  • DVD player
  • iPod®, iPad® and iPhone® docking station with alarm clock
  • Ceiling fan
  • Direct dial telephone
  • Electric voltage – 120V
  • Nespresso® coffee machine
  • Hair dryer
  • Steamer and clothes rack
  • Vanity mirror
  • Sofa
  • His-and-Hers armoire
  • Electronic safety deposit box (laptop size)

Preferred Club Rooms include

  • Personalized check-in and check-out
  • Special concierge service
  • Preferred status and amenities
    • Preferred Club suites in premium locations
    • Upgraded mini-bar
    • Upgraded bath amenities
    • Pillow menu
  • Private Preferred Club Lounge
    • Daily continental breakfast service
    • Afternoon hot and cold hors d’oeuvres
    • Exquisite desserts and fine liquors
    • Complimentary newspaper (English or Spanish)
    • Complimentary computer access
  • Exclusive spa privileges 
    • Complimentary access to hydrotherapy circuit at the Secrets Spa by Pevonia®

ROOMS CATEGORIES AND RATES

(SGL) - SINGLE ADULT OCCUPANCY (1 ADULT TO A ROOM)

(DBL) - DOUBLE ADULT OCCUPANCY (2 ADULTS TO A ROOM)

(TPL) - TRIPLE ADULT OCCUPANCY (3 ADULTS TO A ROOM). 

*pictures may be slightly different than actual accommodations and cannot be guaranteed. Secrets Maroma has just been through room renovations so some rooms WILL look slightly different and updated from the pictures.

Junior Suite Ocean View

(SGL) $429 Per Night

(DBL) $268 Per Adult, Per Night

  • One king-size or two double beds
  • Spacious room with separate sitting area
  • Luxurious bath area with hydrotub for two and separate shower
  • Private, furnished balcony or terrace
  • Ocean view
  • 624 ft2 / 58 m2
  • Max Occupancy: Up to 2 adults

Junior Suite Tropical View

(SGL) $408 Per Night

(DBL) $255 Per Adult, Per Night

(TPL) $254 Per Adult, Per Night

  • One king-size or two double beds
  • Spacious room with separate sitting area
  • Luxurious bath area with hydrotub for two and separate shower
  • Private, furnished balcony or terrace
  • Tropical view
  • 624 ft2 / 58 m2
  • Max Occupancy: Up to 3 adults.

Junior Suite Swim Out

(SGL) $448 Per Night

(DBL) $280 Per Adult, Per Night

  • One king-size bed
  • Spacious room with separate sitting area
  • Luxurious bath area with hydrotub for two and separate shower
  • Private, furnished terrace with direct swim out access
  • Tropical view
  • 624 ft2 / 58 m2
  • Max Occupancy: Up to 2 adults

Preferred Club Junior Suite Swim Out

(SGL) $628 Per Night

(DBL) $314 Per Adult, Per Night

  • One king-size bed
  • Spacious room with separate sitting area
  • Luxurious bath area with hydrotub for two and separate shower
  • Private, furnished terrace with direct swim out access
  • Tropical view
  • Preferred Club privileges
  • 624 ft2 / 58 m2
  • Max Occupancy: Up to 2 adults

Transportation

Transportation will be booked closer to travel once we have everyones flight information. We will try to secure the most cost effective rate for the group and try to group wedding guests together for a better price! 

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PAYMENT INFORMATION

  • $200 PER ROOM non refundable* DEPOSIT is due at booking or by November 14, 2018. This will go toward the cost of your trip total.

  • A second deposit totaling one night of your trip is due by December 19, 2018.

  • If you have not paid your final balance by final payment date, your card on file will be processed.

  • Any changes requested after the balance due date must be paid for in full upfront even before they are confirmed.

  • Payment is accepted by AMEX, VISA, MASTERCARD & DISCOVER

  • Please see the FAQ section for payment plan options.

*refundable if insurance is purchased and you decide to cancel. If no insurance is purchased and you cancel, your entire deposit will be forfeited.

IMPORTANT DATES

  • INITIAL DEPOSIT DUE: November 14, 2018

  • SECOND DEPOSIT DUE: December 19, 2018

  • FINAL PAYMENT DUE: January 16,  2019

CANCELLATION POLICY

  • CANCELLATIONS MADE AFTER DEPOSIT IS PAID THAT HAVE NOT PURCHASED INSURANCE WILL INCUR A $100 PER ADULT PENALTY.

  • CANCELLATIONS MADE AFTER December 19, 2018 THAT HAVE NOT PURCHASED INSURANCE WILL BE REQUIRED TO PAY 1 NIGHT OF THEIR STAY.

  • CANCELLATIONS MADE AFTER January 16, 2019 THAT HAVE NOT PURCHASED INSURANCE WILL BE REQUIRED TO PAY 100% OF THEIR STAY.

  • Cancelled AIR tickets are valid for one year from original ticket issue date (it must be exchanged) The new travel date can NOT be beyond the validity date.

REFUNDS

  • Refunds will be awarded from Classic Vacations (THE HOTEL SUPPLIER) up until January 16, 2019. AFTER this date  you will be required to file a claim with the insurance company, Trip Mate - 1-844-207-1929.

Please read the Terms and Conditions during booking.

VERY IMPORTANT: To book at these rate you are REQUIRED to stay a minimum of 3 nights. PLEASE READ FAQ'S BELOW BEFORE BOOKING.

 

the room block is set between 04/02/19 -04/08/19. Not all rooms are available for all dates but can be requested and added into the block. 

Rates are available 3 days pre/post the room block dates. (based on availability)

Please note: If you are booking outside the room block that the bride and groom have set up, (rooms will show if available) then you will need to contact Jennifer by email or using the form on the booking site "contact travel advisor".

BOOKING ID: WEDDING

YOU MUST CREATE AN ACCOUNT.

CAN I SET UP A PAYMENT PLAN?

Yes! You can structure your payments in one of 3 ways:

  • You can make a deposit and then let the balance charge automatically on the balance due date.

  • You can make a deposit and click the "Make a Payment" button whenever you want to make an additional payment in any amount and if there's any balance left, it will be charged on the balance due date. You will also have access to a client portal where you can check your balance and apply payments.

  • You can have authorize us to charge your card monthly in even increments with the last payment on the balance due date.

IS TRAVEL INSURANCE AVAILABLE?

Travel Insurance is available and highly recommended. Click HERE for detailed information regarding Classic Vacations Group Protection Plan.

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Rates are per person, depending on the cost of the land-only portion of your trip. Travel Insurance can be added at any point; however, in order to receive the full benefit of the travel insurance, you must add it within 14 days of booking. Otherwise, the "Cancel For Any Reason" benefit will not apply and the only benefits will be for in-travel issues. Please note that once purchased, travel insurance is nonrefundable.

This plan includes cash reimbursement for your hotel only*. *Unless your air is also purchased through VagablondeTravel. If you purchase Travel Insurance and cancel your trip before final payment date, you will be refunded what you have paid on your trip. If you do not purchase travel insurance, your deposit is non-refundable. This plan includes 100% cash reimbursement in the event of cancellation for covered reasons including the most common reason for cancellation - illness affecting the traveler, traveling companion or an immediate family member. It also includes reimbursement for cancellation due to ANY REASON up to 75% of the cancellation penalty amount as long as the plan is purchased within 14 days of initial trip payment and cancellation occurs more than 48 hours prior to departure.

Trip Cancellation Terms: Cancellation penalties could be up to 100% of the cost of your vacation.  If you do not purchase insurance, you are responsible for any cancellation penalties.  Jennifer Brown and Vagablonde Travel are not responsible for any cancellation penalties and your deposit is not refundable if you cancel and have not purchased travel insurance. Jennifer Brown and Vagablonde Travel are not liable or responsible for any expenses incurred as a result of cancellation & interruption, emergency medical/transportation, loss of baggage & personal effects, flight & travel accident, and/or rental car physical damage if insurance is not paid. Please see below for cancellation dates.

WILL I NEED A PASSPORT?

Yes! A passport is needed to fly to and from the U.S. and Mexico. - please take the time now to locate your passport and check the expiration date; make sure it is valid for 6 months after your anticipated return date. Check this site for more passport info: https://travel.state.gov/content/passports/en/passports.html

CAN YOU HELP ME BOOK AIR TRAVEL?

YES, we can assist with airfare. Please contact Jennifer with your travel dates, departure city, number of people traveling, and special requests with the wedding name. However, Jennifer cannot guarantee that we have better rates than what you may find on your own and we cannot guarantee we are contracted with every airline. There may be instances when we cannot book your air if we do not have a contract with that specific airline, such as Spirit Airlines. We are also not able to use credit card points or miles towards your flight if booked through the travel agent. You are welcome to purchase your flights on your own and utilize these points. Please submit your flights as soon as they are booked so we can arrange your airport transportation.

Another recommendation for booking flights is www.google.com/flights 

You can easily flex your dates to see the change in pricing. You can also go directly to the airline's website from the google page to purchase the flights. It searches all the internet for the best price. I recommend going direct to the airline because they often have the best communication with the customer on flight delays, flight changes. I've heard of clients miss their flights because cheapoair or expedia didn't relay the message of a flight time change.

There really is no "perfect time" to buy flights, that's a myth. It would be like trying to find the perfect time to fill up your gas tank to get the best price on gas. It's constantly changing, based on the occupancy of that particular flight, gas prices for airliners and their own business models. I just start my search on google flights and check back a few times over a 2-3 week period. Once you see a price you are comfortable with purchasing, go ahead and don't look back!! That's my own philosophy. It may fluctuate some yet but like I said, there is not magic crystal ball out there that's going to tell you the best time to buy. The closest program I've found that can predict the best flights and share them with you is an app called Hopper

I FOUND A CHEAPER PRICE ONLINE, CAN YOU MATCH IT?

Finding cheaper rates than the group rates online is very rare! However, if you have found cheaper rates, please take a dated screen shot that includes the final total price (with all taxes and fees), what the price includes (dates and room category), the website you found it on and the date and time on your computer and send it to jennifer@vagablondetravel.com. We will ask the hotel for a price match. It may take several business days to hear back from the groups department for the match. We have been successful in the past in reducing entire group contracts, but hotels can also reject price matches due to having a group contract in place.

IS THERE A TOURIST VISA FEE?

Your tourist VISA fee should be included with your airfare. You should not need to purchase a separte tourist VISA to enter Mexico.

IS THERE A DRESS CODE AT THE RESORT?

Yes! However, if you would like to never get dressed, you can order room service for every meal but if you would like to go to the restaurants, some of them do have a strict dress code- especially for men. No tank tops for men- must have sleeves! I would also encourage men to bring slacks and closed toe shoes. For breakfast and lunch, swimsuits and cover ups with sandals are fine. Golf pants with a V-Neck are acceptable at most places but the “nicer” restaurant requires men to wear closed toe shoes, slacks, and a collared shirt so be sure to read the resort information packet with dress codes.  RESORT INFORMATION

WHAT IS THE WEATHER LIKE?

The weather in Mexico is hot and humid with averages in the 80s year around. Humidity is lowest during Dec-Feb and increases the closer you get to August. Hurricane season starts in June and continues through November. There is a gentle breeze that comes off the ocean on most days, so make sure to pack plenty of sunscreen because the breeze makes it easy to forget just how hot and strong the sun really is!

DO I NEED AN ADAPTER FOR MY ELECTRONICS?

You do not need an adapter for your electronics; the outlets in the Mexico will accept U.S. plugs.

WHAT IF I WANT TO BOOK EXCURSIONS?

We can help of course! Here is a great place to start browsing: https://www.lomasagentportal.com/16676/tours.html

WHAT IS THE ENVIRONMENTAL TAX?

The government of the state of Quintana Roo has approved for the municipality of Solidaridad a new “environmental tax” to all visitors when staying at hotels, motels or guesthouses in the area. This tax will be a flat fee of 20.00 pesos ($1.00 usd approx.) per night, per room. This amount will be charged to all guests and must be paid upon arrival or before departure. Some hotel have not started to implement this, but we suggest you prepare for it and bring cash.

HOW DO WE COMMUNICATE WITH FRIENDS AT THE RESORT OR FAMILY AT HOME??

If you are looking for a way to communicate with each other at the resort, you can call from room to room using the hotel phone.  If you have an IPhone, you can turn your data off and/or keep your phone in airplane mode (to avoid potential fees with your carrier) and then jump on the WiFi at the resort. This will allow you to send IMessages and even Face-Time. Other Apps are useful and work great- Voxer, Viber and WhatsApp. They all work on the WiFi at the resort. Download the app Viber and make sure everyone you are wanting to communicate with has the app as well. You can add contacts from your phone when you give the app access to contacts. Very simple! This will save you from racking up rates on data while away. You will have free phone calls to the US and Canada from your hotel room but this app will allow you to send pictures to each other and communicate with each other! It's an excellent option for traveling abroad!!