Hotel Xcaret - October 11, 2019

Riviera maya, Mexico

WELCOME!

Welcome, Family and Friends! We are so excited to spend an extended weekend or week with you in sunny Mexico. Your presence means the world to us as we pledge our love to each other in paradise. 

Jennifer Brown, of The Vagablonde Travel, a destination wedding travel agency, has been amazing with helping us with all the booking details. Jennifer (The Vagablonde) has worked with the hotel to secure a fabulous group rate with Hotel Xcaret and will help all of our guests book their travel accommodations for our wedding on October 11, 2019. 

Should you have any questions related to traveling that are not answered on this site below, please contact Jennifer. You can email her at jennifer@vagablondetravel.com or call/text at 346-351-5739. Business Hours are 9am -4pm Monday thru Thursday.

We can’t wait for you to celebrate with us!!!

Please read to the very bottom, where you can book online into the wedding block!

HOTEL XCARET

Carretera Chetumal - Puerto Juarez Kilometro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo
www.hotelxcaret.com
T. +52 (998) 881 9836

Between the Riviera Maya forest and the turquoise expanse of the Caribbean, you’ll find Hotel Xcaret México, an exceptional destination rich in history, nature and entertainment. With a remarkable Mexican essence, the design of Hotel Xcaret Mexico integrates modernism, nature and tradition with an architectural vision in which from any point of the room you can admire spectacular views of the turquoise sea, the rivers, the pool or the jungle.

Hotel Xcaret México is an exclusive resort where you will experience a stay like no other. Free your senses in spaces fusing with the majesty of the Caribbean and the Maya Forest. The All-Fun Inclusive® experience transforms and goes beyond the traditional "all-inclusive" concept, offering unlimited access to our parks.

UNLIMITED ACCESS

Xcaret, Xplor, Xplor Fuego, Xenses, Xoximilco and Xel-Há, as well as Tours to Xenotes and Xichén, with round-trip transportation included.

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The eco-integrating design of Hotel Xcaret Mexico carefully and responsibly adapts the architecture to the landscape, achieving a perfect balance between aesthetics and ethics. Coves, rivers, inlets, caves and forests are located all over the resort, where everything flows with the principle of sustainability. Proudly, Hotel Xcaret Mexico is the first hotel in America to receive the EarthCheck Building Planning and Design Standard certification, recognized for promoting sustainable architecture, construction and projects.

  • White sand beaches

  • River, coves and beaches

  • Jungle trails

  • Infinity pools

  • Muluk Spa & Wellness

  • Shops

  • 10 restaurants

  • 8 bars

  • Kids and family club

  • River activities (kayaking, paddle board)

  • Tennis and paddle courts

  • 3 gyms

  • Outdoor functional workout circuit

  • Business center

  • Areas for events and meetings

CASA VIENTO   Symbol: Wind   On the outside, the wind (lk) promotes nature, holds the flight of the birds, takes away the unnecessary and leaves the essential. Inside, it’s oxygen that symbolizes inner vitality. Wind is the energy that complements the circle of creation, which opens, purifies and prepares the path to spiritual growth.   CASA TIERRA   Symbol: The Ceiba Tre   The earth element symbolizes the synchronization of the human being with the rest of the cosmos. When we connect ourselves to the earth, we align ourselves with its cycles and all that exists. The Ceiba, the sacred tree of the Mayans, represents the strength of this union.   CASA AGUA   Symbol: Raindrop   For the Mayans, muluk is rain water that purifies and nurtures, a cosmic seed. In their calendar, it is represented by a circle: a raindrop, jade bead or moon. It speaks of awakening the consciousness and the principle of communication.   CASA ESPIRAL   Symbol: The Spiral   The symbol of movement that controls the universe and finds itself at the center of the celestial spiral, associated with the Milky Way. It’s also used to represent the “fifth element”, the axis mundi, the energy axis that connects every plane of the existence.   CASA FUEGO   Symbol: The Sacred Fire   Fire, in the Mayan K'iché language, is known as Q’aq. The Lok´laj Q'aq (sacred fire) is born from the aromatic spices offered in a Mayan ceremony before the Uk'ux Kaj, Uk'ux Ulew (heart of the sky and heart of the earth). The sacred fire is the principal element in almost every Mayan festival, such as New Year and cycle changes in their different calendars.

CASA VIENTO Symbol: Wind

On the outside, the wind (lk) promotes nature, holds the flight of the birds, takes away the unnecessary and leaves the essential. Inside, it’s oxygen that symbolizes inner vitality. Wind is the energy that complements the circle of creation, which opens, purifies and prepares the path to spiritual growth.

CASA TIERRA Symbol: The Ceiba Tre

The earth element symbolizes the synchronization of the human being with the rest of the cosmos. When we connect ourselves to the earth, we align ourselves with its cycles and all that exists. The Ceiba, the sacred tree of the Mayans, represents the strength of this union.

CASA AGUA Symbol: Raindrop

For the Mayans, muluk is rain water that purifies and nurtures, a cosmic seed. In their calendar, it is represented by a circle: a raindrop, jade bead or moon. It speaks of awakening the consciousness and the principle of communication.

CASA ESPIRAL Symbol: The Spiral

The symbol of movement that controls the universe and finds itself at the center of the celestial spiral, associated with the Milky Way. It’s also used to represent the “fifth element”, the axis mundi, the energy axis that connects every plane of the existence.

CASA FUEGO Symbol: The Sacred Fire

Fire, in the Mayan K'iché language, is known as Q’aq. The Lok´laj Q'aq (sacred fire) is born from the aromatic spices offered in a Mayan ceremony before the Uk'ux Kaj, Uk'ux Ulew (heart of the sky and heart of the earth). The sacred fire is the principal element in almost every Mayan festival, such as New Year and cycle changes in their different calendars.

Hotel Features

Computer and printer service

  • Turndown service

  • 24 h in-room dining

  • Ironing service for two items per night

  • Early and Late Check out ($)

  • Pay per view ($)

  • Muluk Spa & Wellness ($)

  • Private pick up ($)

  • Travel agency ($)

  • Car rental ($)

  • Dream activities in the parks ($)

  • Laundry Service ($)

  • Restaurante Há ($)

  • National and international calls on landlines and cell phones ($)

  • Complimentary Airport - Hotel – Airport Shuttle every 30 minutes

  • Pool concierge service

  • Concierge service

  • Valet parking

  • Parking lot

  • River activities (Kayak, paddle board and snorkel)

  • Yoga, tai chi and meditation classes

  • Coves and rivers

  • 2 fitness centers

  • Outdoor circuit training

  • Bicycles

  • Tennis courts

  • Paddle courts

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To be considered part of the Wedding Group, you must book through the group rates and not through any other method (even directly with the hotel).

We have negotiated competitive group rates and secured a room block to make this as easy as possible. To participate in all of the wedding-related activities, you must stay at Hotel Xcaret as part of the wedding group or there might be additional fees to come on property for the wedding or any private events.

***IMPORTANT: If you would like to travel outside the indicated range or extend your stay at another resort please include information in the notes section or email Jennifer and we will gladly set you up with a package itinerary! The pre-negotiated package rates include hotel accommodations, hotel tax, housekeeping and bellman gratuities. Group amenities and terms and conditions have been included as well. Room categories are available on a first come, first serve basis within the block. Room rates are per person per night in USD and include all taxes and gratuities.

All rooms include

  • Organic premium amenities

  • Jacuzzi

  • Air conditioner

  • Minibar and snacks

  • All-inclusive minibar and snacks

  • Nespresso® coffee and tea machine

  • Balcony with reading and relaxing area

  • Dining table for two

  • 300-thread-count Egyptian cotton bed linens

  • Synthetic pen duvet supporting sustainability

  • Synthetic feather and gel pillows

  • Pillow menu

  • Closet with light

  • Steam iron and ironing board

  • Digital laptop-sized safe with interior charger

  • Umbrella

  • Beach bag

  • Especially designed luggage rack in the room

  • Dresser with stool

  • Daily activities for adults, teens and kids

  • Activities in rivers: kayak, paddle board and snorkel

  • Sundown Service with Mexican handmade basket per night with two typical candies

  • Access to main gym

  • Yoga, tai chi and meditation classes

  • Babysitter ($)

  • Private pick-up ($)

  • Concierge services

  • Pool Concierge

  • Early Check In and Late Check Out ($)

  • Pay-per-view movies ($)

  • Computer and printer service / the Business center moves with you

  • Direct pre-contact from your Guest Service Manager

ROOMS CATEGORIES AND RATES

(SGL) - SINGLE ADULT OCCUPANCY (1 ADULT TO A ROOM)

(DBL) - DOUBLE ADULT OCCUPANCY (2 ADULTS TO A ROOM)

(TPL) - TRIPLE ADULT OCCUPANCY (3 ADULTS TO A ROOM). 

*pictures may be slightly different than actual accommodations and cannot be guaranteed.

River Suite

(SGL) $343 Per Night

(DBL) $228 Per Adult, Per Night

(TPL) $209 Per Adult, Per Night

CHILDREN (ages 6-17) $171 Per Child, Per Night

  • 1 King size bed or 2 doubles (subject to availability)

  • Overlooking the river, this room envelops you in a setting of harmony perfect for the vacation you have always dreamed of.

  • Sofa bed with coffee table

  • River View | 575 sq ft

  • Traditional Mexican-style hammocks on balcony

  • Located in either Casa Viento or Casa Espiral Building

  • Max Occupancy Up to 4 guests (2 adults and 2 kids or 3 Adults)

Garden View

(SGL) $324 Per Night

(DBL) $216 Per Adult, Per Night

(TPL) $199 Per Adult, Per Night

CHILDREN (ages 6-17) $163 Per Child, Per Night

  • 1 King size bed or 2 doubles (subject to availability)

  • Enjoy the comfort of staying in a splendid suite surrounded by magnificent views of the jungle. This room has all the necessary benefits for an unforgettable stay.

  • Sofa bed with coffee table

  • Garden View | 575 sq ft

  • Traditional Mexican-style hammocks on balcony

  • Located in either Casa Viento, Casa Espiral or Casa Tierra Building

  • Max Occupancy: Up to 4 guests (2 adults and 2 kids or 3 Adults)

Ocean View Suite

(SGL) $360 Per Night

(DBL) $240 Per Adult, Per Night

(TPL) $220 Per Adult, Per Night

CHILDREN (ages 6-17) $180 Per Child, Per Night

  • 1 King size bed or 2 doubles (subject to availability)

  • The perfect suite from where you can enjoy views of both the turquoise sea and the jungle, a natural setting that will accompany you as you live an extraordinary vacation.

  • Sofa bed with coffee table

  • Ocean View | 575 sq ft

  • Traditional Mexican-style hammocks on balcony

  • Located in either Casa Espiral or Casa Tierra Building

  • Max Occupancy: Up to 4 guests (2 adults and 2 kids or 3 Adults)

River Suite ADULTS ONLY (Casa Fuego)

(SGL) $415 Per Night

(DBL) $276 Per Adult, Per Night

  • One King Size Bed ONLY

  • River View | 627 sq ft

  • Located in the Casa Fuego Building

  • Butler Service and Welcome Gift

  • Exclusive access to the roof top with a private pool and with the most impressive view of the Riviera Maya (Exclusive for Casa Fuego guests)

  • Restaurant Fuego (Exclusive for Casa Fuego)

  • In-room Jacuzzi

  • Exclusive front desk and lounge areas and complimentary pressing service of 2 items per stay per room

  • Pre-arrival personal experience designer

  • Max Occupancy: Up to 3 adults

 
Swim Up Rooms, Family Suites, Junior Suites (1,356 sq ft), and Master Suites (2,476 sq ft) available on request. These rooms are not in our block but available to be added to the block (subject to availability). Rates start at $295 per adult per night.

Swim Up Rooms, Family Suites, Junior Suites (1,356 sq ft), and Master Suites (2,476 sq ft) available on request. These rooms are not in our block but available to be added to the block (subject to availability). Rates start at $295 per adult per night.

 

Transportation - INCLUDED

During your stay, the transportation service is included.The hotel will take you from the airport to the hotel, as well as al their Parks and Tours.
Exclusive service for clients with a confirmed arrival at Cancun airport, the day of check-in at the hotel. By airport regulations, this service is not available for customers who do not arrive with a confirmed flight.

If you prefer, Jennifer has private luxury transportation with additional cost available.

Jennifer asks that you send your flight details to her ASAP so this can be arranged.

PAYMENT INFORMATION

  • $200 PER ROOM non refundable* DEPOSIT is due at booking plus insurance if applicable. This will go toward the cost of your trip total.

  • If you have not paid your final balance by final payment date, your card on file will be processed.

  • Any changes requested after the balance due date must be paid for in full upfront even before they are confirmed.

  • Payment is accepted by AMEX, VISA, MASTERCARD & DISCOVER

  • Please see the FAQ section for payment plan options.

*refundable if insurance is purchased and you decide to cancel. If no insurance is purchased and you cancel, your entire deposit will be forfeited.

IMPORTANT DATES

  • INITIAL DEPOSIT DUE: March 6, 2019

  • FINAL PAYMENT DUE: July 24,  2019

CANCELLATION POLICY

  • CANCELLATIONS MADE AFTER DEPOSIT IS PAID THAT HAVE NOT PURCHASED INSURANCE WILL INCUR A $200 PER ROOM PENALTY.

  • CANCELLATIONS MADE AFTER July 1, 2019 THAT HAVE NOT PURCHASED INSURANCE WILL BE REQUIRED TO PAYA $25 PER PERSON PENALTY.

  • CANCELLATIONS MADE AFTER June 31, 2019 THAT HAVE NOT PURCHASED INSURANCE WILL BE REQUIRED TO PAY A $50 PER PERSON PENALTY

  • CANCELLATIONS MADE AFTER August 21, 2019 THAT HAVE NOT PURCHASED INSURANCE WILL BE REQUIRED TO PAY 100% of the room.

  • Cancelled AIR tickets are valid for one year from original ticket issue date (it must be exchanged) The new travel date can NOT be beyond the validity date.

REFUNDS

  • Refunds will be awarded from Classic Vacations (THE HOTEL SUPPLIER) up until July 24, 2019. AFTER this date  you will be required to file a claim with the insurance company, Trip Mate - 1-844-207-1929.

Booking NEED TO KNOWS:

  • Please read the Terms and Conditions during booking.

  • VERY IMPORTANT: To book at these rate you are REQUIRED to stay a minimum of 3 nights. PLEASE READ FAQ'S BELOW BEFORE BOOKING. 

  • The room block is set between 10/09/19 10/14/19. 

  • Rates are available 3 days pre/post the room block dates. (based on availability)

Please note: If you are booking outside the room block that the bride and groom have set up, (rooms will show if available) then you will need to contact Jennifer by email or using the form on the booking site "contact travel advisor".

BOOKING ID: WEDDING

YOU MUST CREATE AN ACCOUNT

SELECT BOOK THIS TRIP

CAN I SET UP A PAYMENT PLAN?

Yes! You can structure your payments in one of 3 ways:

  • You can make a deposit and then let the balance charge automatically on the balance due date.

  • You can make a deposit and click the "Make a Payment" button whenever you want to make an additional payment in any amount and if there's any balance left, it will be charged on the balance due date. You will also have access to a client portal where you can check your balance and apply payments.

  • You can have authorize us to charge your card monthly in even increments with the last payment on the balance due date.

IS TRAVEL INSURANCE AVAILABLE?

Travel Insurance is available and highly recommended. Click HERE for detailed information regarding Classic Vacations Group Protection Plan.

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Rates are per person, depending on the cost of the land-only portion of your trip. Travel Insurance can be added at any point; however, in order to receive the full benefit of the travel insurance, you must add it within 14 days of booking. Otherwise, the "Cancel For Any Reason" benefit will not apply and the only benefits will be for in-travel issues. Please note that once purchased, travel insurance is nonrefundable.

This plan includes cash reimbursement for your hotel only*. *Unless your air is also purchased through Vagablonde Travel. If you purchase Travel Insurance and cancel your trip before final payment date, you will be refunded what you have paid on your trip. If you do not purchase travel insurance, your deposit is non-refundable. This plan includes 100% cash reimbursement in the event of cancellation for covered reasons including the most common reason for cancellation - illness affecting the traveler, traveling companion or an immediate family member. It also includes reimbursement for cancellation due to ANY REASON up to 75% of the cancellation penalty amount as long as the plan is purchased within 14 days of initial trip payment and cancellation occurs more than 48 hours prior to departure.

Trip Cancellation Terms: Cancellation penalties could be up to 100% of the cost of your vacation.  If you do not purchase insurance, you are responsible for any cancellation penalties.  Jennifer Brown and Vagablonde Travel are not responsible for any cancellation penalties and your deposit is not refundable if you cancel and have not purchased travel insurance. Jennifer Brown and Vagablonde Travel are not liable or responsible for any expenses incurred as a result of cancellation & interruption, emergency medical/transportation, loss of baggage & personal effects, flight & travel accident, and/or rental car physical damage if insurance is not paid. Please see below for cancellation dates.

WILL I NEED A PASSPORT?

Yes! A passport is needed to fly to and from the U.S. and Mexico. - please take the time now to locate your passport and check the expiration date; make sure it is valid for 6 months after your anticipated return date. Check this site for more passport info: https://travel.state.gov/content/passports/en/passports.html

CAN YOU HELP ME WITH ROUND-TRIP AIRPORT TRANSPORTATION?

Shuttle transportation is included with your rate. If you would like private luxury transfers please contact Jennifer for a quote.

CAN YOU HELP ME BOOK AIR TRAVEL?

YES, we can assist with airfare. Please contact Jennifer with your travel dates, departure city, number of people traveling, and special requests with the wedding name. However, Jennifer cannot guarantee that we have better rates than what you may find on your own and we cannot guarantee we are contracted with every airline. There may be instances when we cannot book your air if we do not have a contract with that specific airline, such as Spirit Airlines. We are also not able to use credit card points or miles towards your flight if booked through the travel agent. You are welcome to purchase your flights on your own and utilize these points. Please submit your flights as soon as they are booked so we can arrange your airport transportation.

Another recommendation for booking flights is www.google.com/flights 

You can easily flex your dates to see the change in pricing. You can also go directly to the airline's website from the google page to purchase the flights. It searches all the internet for the best price. I recommend going direct to the airline because they often have the best communication with the customer on flight delays, flight changes. I've heard of clients miss their flights because cheapoair or expedia didn't relay the message of a flight time change.

There really is no "perfect time" to buy flights, that's a myth. It would be like trying to find the perfect time to fill up your gas tank to get the best price on gas. It's constantly changing, based on the occupancy of that particular flight, gas prices for airliners and their own business models. I just start my search on google flights and check back a few times over a 2-3 week period. Once you see a price you are comfortable with purchasing, go ahead and don't look back!! That's my own philosophy. It may fluctuate some yet but like I said, there is not magic crystal ball out there that's going to tell you the best time to buy. The closest program I've found that can predict the best flights and share them with you is an app called Hopper

I FOUND A CHEAPER PRICE ONLINE, CAN YOU MATCH IT?

Finding cheaper rates than the group rates online is very rare! However, if you have found cheaper rates, please take a dated screen shot that includes the final total price (with all taxes and fees), what the price includes (dates and room category), the website you found it on and the date and time on your computer and send it to jennifer@vagablondetravel.com. We will ask the hotel for a price match. It may take several business days to hear back from the groups department for the match. We have been successful in the past in reducing entire group contracts, but hotels can also reject price matches due to having a group contract in place.

IS THERE A TOURIST VISA FEE?

Your tourist VISA fee should be included with your airfare. You should not need to purchase a separte tourist VISA to enter Mexico.

IS THERE A DRESS CODE AT THE RESORT?

Yes! However, if you would like to never get dressed, you can order room service for every meal but if you would like to go to the restaurants, some of them do have a strict dress code- especially for men. No tank tops for men- must have sleeves! I would also encourage men to bring slacks and closed toe shoes. For breakfast and lunch, swimsuits and cover ups with sandals are fine. Golf pants with a V-Neck are acceptable at most places but the “nicer” restaurant requires men to wear closed toe shoes, slacks, and a collared shirt so be sure to read the resort information packet with dress codes. 

WHAT IS THE WEATHER LIKE?

The weather in Mexico is hot and humid with averages in the 80s year around. Humidity is lowest during Dec-Feb and increases the closer you get to August. Hurricane season starts in June and continues through November. There is a gentle breeze that comes off the ocean on most days, so make sure to pack plenty of sunscreen because the breeze makes it easy to forget just how hot and strong the sun really is!

DO I NEED AN ADAPTER FOR MY ELECTRONICS?

You do not need an adapter for your electronics; the outlets in the Mexico will accept U.S. plugs.

WHAT IF I WANT TO BOOK EXCURSIONS?

The Concierge (dxguestservice@experienciasxcaret.com.mx) at Hotel Xcaret can help arrange the included tours and theme parks. Most require advance reservations. Should you want to do something outside the hotel/theme parks/tours please let Jennifer know and she will assist you in booking these tours.

WHAT IS THE ENVIRONMENTAL TAX?

The government of the state of Quintana Roo has approved for the municipality of Solidaridad a new “environmental tax” to all visitors when staying at hotels, motels or guesthouses in the area. This tax will be a flat fee of 20.00 pesos ($1.00 usd approx.) per night, per room. This amount will be charged to all guests and must be paid upon arrival or before departure. Some hotel have not started to implement this, but we suggest you prepare for it and bring cash.

HOW DO WE COMMUNICATE WITH FRIENDS AT THE RESORT OR FAMILY AT HOME??

If you are looking for a way to communicate with each other at the resort, you can call from room to room using the hotel phone.  If you have an IPhone, you can turn your data off and/or keep your phone in airplane mode (to avoid potential fees with your carrier) and then jump on the WiFi at the resort. This will allow you to send IMessages and even Face-Time. Other Apps are useful and work great- Voxer, Viber and WhatsApp. They all work on the WiFi at the resort. Download the app Viber and make sure everyone you are wanting to communicate with has the app as well. You can add contacts from your phone when you give the app access to contacts. Very simple! This will save you from racking up rates on data while away. You will have free phone calls to the US and Canada from your hotel room but this app will allow you to send pictures to each other and communicate with each other! It's an excellent option for traveling abroad!!